PRIVACY POLICY

1. INTRODUCTION

We take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services.

By using our website or submitting your information through forms or other means, you agree to the terms set out in this Policy.

2. SCOPE

This Policy applies to all personal data collected through our website, applications, and other communication channels. It explains what types of data we may collect, how we use and protect it, and your rights regarding that data under relevant data protection laws.

We may update this Policy periodically to reflect changes in practices or legal requirements. We encourage you to review it regularly.

3. DEFINITIONS

Personal Data – means any information that can identify you directly or indirectly, such as your name, contact details.

Website – refers to the current website you are visiting, including any of its subdomains or connected services.

Services – all informational, visual, interactive, or functional content or features available on the Website.

Company – the operator of the Website.

Account – a user-generated profile on the Website enabling access to Services.

User – any natural person who accesses and uses the Website or its Services.

4. YOUR RIGHTS

Depending on applicable data protection laws, such as the GDPR, you have various rights concerning your personal data. These include the right to:

  • Access the personal data we hold about you and receive a copy of it.
  • Request correction or updating of any inaccurate or incomplete information.
  • Request deletion of your personal data, where applicable, although some data may need to be retained for legal reasons.
  • Restrict or object to certain types of data processing based on legitimate interests.
  • Request a copy of your data in a portable format for use with other services.
  • Withdraw any consent you have given for data processing at any time.
  • File a complaint with a relevant data protection authority if you believe your rights have been violated.

To exercise these rights, please contact us using the information provided on our website. We will respond to your request in accordance with legal timeframes.

5. PRINCIPLES WE FOLLOW

We are committed to managing your personal data responsibly and in line with established data protection standards. Our approach is guided by the following core principles:

  • Transparency and legal compliance: We only handle your data when we have a valid legal reason and always aim to be open about how and why we use it.
  • Specific purpose use: Personal data is collected for clearly defined and lawful reasons, and we do not use it for unrelated purposes.
  • Minimal data collection: We gather only the information we genuinely need for the functionality and goals of our services.
  • Accuracy and relevance: We strive to keep your personal data accurate, complete, and current, making corrections where needed.
  • Limited retention: Your data is stored only for the time necessary to fulfill the purposes it was collected for or to meet legal obligations.
  • Security and protection: We apply appropriate technical and organizational safeguards to prevent unauthorized access, misuse, or accidental loss of your personal information.

6. LEGAL BASES FOR PROCESSING

We process your personal data based on one or more of the following legal grounds:

  • To fulfill our contractual obligations when providing you with services.
  • To comply with legal and regulatory requirements.
  • To pursue our legitimate interests, such as improving our services and protecting our systems, while balancing your rights.
  • Based on your explicit consent, for example, when sending you marketing communications. You may withdraw consent at any time.

7. OVERVIEW OF PERSONAL DATA COLLECTED AND PROCESSED

We collect different types of personal data depending on your interaction with our services. Below is a summary of the types of data we may collect, when it’s collected, how it’s used, and the legal basis for processing:

  • Account-related data (e.g. public profile details):
    Collected during sign-up or login to provide account access.
  • Payment-related data (including email used in transactions):
    Collected during payment processing. Used to facilitate the transaction. Payment data is handled by third-party processors.
  • IP address history:
    Collected when accessing the service. Used to offer location-specific options and detect suspicious activity.
  • Usage data (e.g., page visits, user activity):
    Collected during regular use to improve functionality and user experience.
  • Email address (for communication):
    Collected when you opt into marketing or contact. Used to send promotional or service-related information.

Additional information may be requested as part of security protocols or legal compliance procedures.

8. DATA SECURITY AND RETENTION

How We Protect Your Data

We take data security seriously and use a combination of physical, technical, and administrative safeguards to protect your personal data from unauthorized access, misuse, or disclosure. Your information is stored on secure servers with access restricted only to authorized personnel or service providers who need it to carry out their duties. These individuals are trained in data handling practices and subject to confidentiality obligations.

All data transmitted through our website is encrypted using industry-standard protocols to help ensure its security during transfer. If we work with third parties to process personal data on our behalf, we require them to implement appropriate security measures and comply with applicable data protection regulations.

Your Role in Protecting Your Data

You are encouraged to use strong, unique passwords for your accounts and avoid sharing them with others. If you suspect unauthorized access, change your credentials immediately and notify us if needed. Avoid storing sensitive login information on shared or unsecured devices.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, or internal business needs.

When determining how long to keep your data, we consider:

  • The nature and volume of the data collected
  • The sensitivity of the information
  • The purpose for which it was collected
  • Applicable legal or regulatory requirements
  • Ongoing contractual or user relationships

If your account is deleted or becomes inactive, we retain only the data that is necessary to meet legal or compliance obligations. This data is stored securely and for the minimum period required typically up to 3 years, unless a longer period is mandated by law. After that, it is securely archived or deleted.

9. SHARING OF PERSONAL DATA

We may share personal data with third parties under specific conditions and for clearly defined purposes. These include:

With Service Providers
We may share data with third-party providers who support our operations. These providers are contractually obligated to use the data only for the agreed purpose and to apply adequate security measures.

With Legal Authorities
We may disclose personal data to regulatory or governmental authorities if required by law, legal process, or to protect our legal rights. Where possible, we will inform you in advance, unless prohibited by law.

With Consent
If we wish to share your personal data for purposes not covered in this Policy, we will ask for your explicit consent beforehand.

In Emergencies
We may disclose data when necessary to protect someone’s life or physical safety, especially in urgent situations involving immediate risk.

For Enforcement
We may share personal data if we believe your behavior violates our terms of service, policies, or legal agreements, or to protect our rights and property.

With Affiliates and Partners
Data may be shared internally within our company, affiliates, or with trusted business partners who perform services on our behalf. Any such sharing is governed by agreements ensuring confidentiality and data protection standards in line with this Policy.

10. INTERNATIONAL DATA TRANSfers

If your data is processed outside the European Economic Area (EEA), we ensure that such transfers are protected under appropriate safeguards, including:

  • Adequacy decisions by the European Commission
  • Standard contractual clauses
  • Your explicit and informed consent (when applicable)

We will never transfer your personal data internationally without ensuring an adequate level of protection in line with applicable regulations.

11. NON-PERSONALLY IDENTIFIABLE INFORMATION

We may collect and share aggregated or pseudonymized information, such as usage statistics or browser types, that does not identify individuals. This type of information helps us understand user behavior, improve our services, and measure the effectiveness of our website or content.

We do not share personally identifiable information (e.g., your name or email address) with advertisers or unrelated third parties.

12. COOKIES

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze traffic. Some cookies are essential to the functioning of our website (e.g., session authentication), while others help us optimize performance.

Cookies typically do not contain personal information, but if we store personal data linked to cookie data, it will be treated in accordance with this Policy.

13. EXTERNAL LINKS

Our website may contain links to third-party websites or services. These external sites have their own privacy practices and policies, which we do not control.

We recommend reviewing their privacy statements, as we are not responsible for their handling of personal data.

14. CONTACTING US

If you have questions about this Privacy Policy, need further clarification, or wish to exercise any of your rights under applicable data protection laws, you may contact us.